Our Services
Hearing Aid Assessment
Everybody’s hearing is different. That’s why we use a number of techniques and the latest technology to allow us to tailor your hearing care to your individual needs.
We offer hearing appointments at our clinic in Sandbach. Most of the time, hearing deterioration occurs gradually. This means it can be difficult to pinpoint exactly when you’ve started not hearing as well as usual. Hearing tests at Orchard Hearing make it easy to get checked and keep track of your hearing health. One simple visit could help prevent years of frustration and help loved ones manage their hearing-related symptoms.
10 steps to better hearing
with Orchard Hearing
Step 1
Getting to Know You
Your appointment begins with a friendly conversation about your hearing difficulties, daily listening challenges, and the improvements you’d like to achieve. This helps us understand your goals and recommend the most suitable solution.
Step 2
Otoscopic Examination
An otoscope is used to check the ear canal and eardrum before testing begins. This allows the audiologist to identify any visible issue, such as wax buildup, that may need addressing before accurate results can be obtained.
Step 3
Ear Wax Removal (If Needed)
If excess wax is present, appropriate removal is carried out using the method best suited to your comfort and ear health. This ensures a clear and safe pathway for testing.
Step 4
Pure-Tone Audiometry
During this part of the assessment, headphones are placed over the ears and a series of tones at different pitches are played. A button is pressed each time a sound is detected, allowing us to map hearing sensitivity across frequencies.
Step 5
Results & Discussion
Once testing is complete, the audiologist explains the findings in a clear, easy-to-understand way. Options for improving hearing, whether through hearing aids or other approaches, are explored together.
Step 6
45-Day Money-Back Guarantee
For anyone considering hearing aids, a 45-day money-back guarantee is offered. This gives you the chance to experience everyday listening with amplification and ensures your satisfaction without pressure or commitment.
Step 7
Early Support
Around 48 hours after you receive the hearing aids, the team gets in touch to ensure everything is comfortable and working well. Any questions, adjustments or support needs are addressed promptly.
Step 8
Ongoing Check-Ins
Further guidance is available throughout the guarantee period, whether that’s troubleshooting, fine-tuning or general support with wearing the devices more confidently.
Step 9
Guarantee Review Appointment
When the 45-day period finishes, we check in to gather your feedback, understand your experience in real-life situations, and explore any refinements that could enhance your hearing even more.
Step 10
Exploring Your Next Steps Together
We review the options, purchasing the hearing aids, trying a different style or technology level, or exploring alternative approaches. The decision is entirely yours.
Start the journey to improving your hearing
Take a free, online hearing test from the comfort of your own home.
The benefits of choosing Orchard Hearing
Discover your perfect fit with a 45-day money-back guarantee and no obligation
45-day Money-Back Guarantee
4-Year package warranty
Enjoy a 4-year warranty on our premium hearing aid packages
Life-time aftercare
Enjoy ongoing care and support after purchasing your hearing aid
Free repairs
Benefit from free repairs on hearing aids (within warranty period)
Why choose Orchard Hearing as your hearing aid provider?
Competitive prices
Unlike many of our competitors, we publish our prices for all to see.
Full hearing test
We use the very latest technology and provide the full range of tests to accurately measure your hearing.
Fully Qualified Audiologists
Our audiologists are fully qualified and registered with the Health and Care Professions Council (HCPC) and BSHAA (British Society of Hearing Aid Audiologists).
Hundreds of options
We provide digital hearing aids and accessories from all of the manufacturers. Unlike most other companies, our range is not limited.
Truly independent
We are not owned or affiliated with any of the manufacturers so we are able to offer the full range of hearing aids without prejudice.
Fitting and programming
Our prices include all testing, fitting, programming and ongoing aftercare for the life of the hearing aids.
Hearing Healthcare Professionals
HCPC
Hearing Aid Dispensers are regulated by the Health and Care Professions Council (HCPC) set up to protect the public. They keep a Register of health and care professionals who meet their standards for their training, professional skills, behaviour, and health.
BSHAA
BSHAA (British Society of Hearing Aid Audiologists) are the professional body that represents and promotes the interests of the independent hearing aid profession across the UK. Members are highly trained hearing care professionals who have extensive and unrivalled experience and knowledge.
Frequently Asked Questions about Hearing Aids
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If you find yourself turning up the TV, asking people to repeat themselves, or struggling to follow conversations, it may be time for a hearing test. At Orchard Hearing in Sandbach, our qualified audiologists will carry out a full assessment and advise on the best options for you.
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We supply a full range of the latest digital hearing aids, including invisible-in-canal (IIC), completely-in-canal (CIC) and receiver-in-canal (RIC) models. We work with trusted brands such as Phonak, Oticon, Bernafon, Starkey, Widex, and GN Resound to ensure you receive high-quality, discreet, and reliable devices.
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With regular care and servicing, hearing aids typically last between 4–6 years. We offer aftercare and fine-tuning appointments to keep your devices performing their best.
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Yes. We can repair, service, and reprogram most modern hearing aids. Simply get in touch to book an appointment.
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Yes, we’re happy to offer in-clinic demonstrations so you can get a feel for how hearing aids work before deciding. Please note that custom-made devices can’t be demonstrated, but we’ll help you understand what to expect from them.
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Yes, absolutely. Your hearing aids can be fine-tuned and reprogrammed as your hearing needs change to ensure you always get the best possible performance.
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Hearing aids can significantly help with most types of hearing loss, although the level of improvement will depend on the cause and severity. We’ll help you find the best solution for your specific needs.
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Everyone’s experience is different, but most people adjust to their hearing aids within a few weeks to a couple of months as their brain and ears adapt to new sounds.
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Wipe them daily with a dry cloth, store them safely overnight, and avoid exposure to moisture.
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We keep a limited selection of hearing aids in stock. If your chosen model isn’t available, it typically takes up to one week for us to receive it. Custom-made hearing aids generally take up to two weeks to be manufactured.
Ready to Book?
Follow the link below to book your hearing assessment with our expert Audiologist
